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    HP Support Blog: Refund success

    Letter from HPThis story has run and run, far more than I ever expected. But this looks like final, final closure.

    HP have agreed to refund my £138.95 Care Pack Warranty. It is clearly to their credit that they’ve seen sense in the end, admitted fault, apologised, and refunded my money. Click the letter to the right to read it in full.

    What more can I ask at this point? I feel that they’ve done all they can, they’ve come through in the end, and I’m more than happy. I do love stories with happy endings.





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    Comment from Frank

    Ah! Thank you for posting this!| There are a lot of contradictary
    information posted, this dispells, puts to rest
    a lot of what I’ve read.

    16th February 2010 | Permalink

    » This comment was received at 23:02 on 16 February 10


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