A geeky in-joke
Filed on Wednesday, 30th November 2011.
This in-joke in the Love Never Dies DVD preview actually made me laugh out loud.
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» Access this online at http://sjhoward.co.uk/archive/2011/11/30/a-geeky-in-joke
Amazon’s great service on Kindles
Filed on Monday, 14th November 2011.
A couple of weeks ago, my Kindle developed a small hairline crack in its case, just at the corner of the screen. My Kindle was well outside it’s 12-month warranty, but having heard previous stories of excellent service, I called Amazon after work one evening.
I hoped they might offer me a discount off a replacement. What they actually did was courier me a brand new replacement, set up on my account and ready to go, which was in my hands the very next morning. And they didn’t charge me a penny, not even for postage. And, what’s more, they even arranged a courier to pick up the old one. Free.
What utterly brilliant service!
» Access this online at http://sjhoward.co.uk/archive/2011/11/14/amazons-great-service-on-kindles
