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HP Support Blog: Clutching defeat from the jaws of success

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Warning: This post was published more than 10 years ago.

I keep old posts on the site because sometimes it's interesting to read old content. Not everything that is old is bad. Also, I think people might be interested to track how my views have changed over time: for example, how my strident teenage views have mellowed and matured!

But given the age of this post, please bear in mind:

  • My views might have changed in the 10 years since I wrote this post.
  • This post might use language in ways which I would now consider inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Many thanks for your understanding.

Two-and-a-half weeks ago, I reported that my laptop problem had been solved. I blogged too soon.

As I covered (in excrutiating detail), I’m in a different place to the laptop as I’m back at uni. Luckily, my tech-friendly brother said he’d check the laptop over for me. He’s only just got round to testing it properly, and discovered that the laptop works so long as you don’t move it. The moment that you move the laptop, the power cuts. Not a great result for a laptop. So it would appear that it wasn’t properly fixed after all. It kinda seemed to good to be true.

Yesterday, he reported the fault to HP on my behalf. Now it seems unfair to add the interim period onto the time it’s taken HP to fix it, so I’m designating yesterday as ‘Day 25’. The sixteen days between the power cable being returned and the new fault being discovered have been discounted. That seems fair.

I’ll let you know how the repair progresses… though possibly without daily updates, because they’re becoming painful to write… and probably much moreso to read. Though if you have sadistic tendencies, you can subscribe to follow the on-going saga here. If you’re playing catch-up, there’s an introductory post here, and the first post on the subject at hand is here.

Take-home message: HP bad.

This 972nd post was filed under: HP Support Blog.






More posts worth reading

What I’ve been reading this month (published 3rd September 2017)

What I’ve been reading this month (published 5th August 2017)

What I’ve been reading this month (published 10th July 2017)

All About Blogging (published 9th February 2005)

Morrisons’ rebranding exercise hurts my eyes (published 24th April 2007)

Hazel Blears: Different world (published 15th March 2007)

Shop ’till you drop! (published 8th April 2007)


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