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HP Support Blog: Day 19

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Warning: This post was published more than 10 years ago.

I keep old posts on the site because sometimes it's interesting to read old content. Not everything that is old is bad. Also, I think people might be interested to track how my views have changed over time: for example, how my strident teenage views have mellowed and matured!

But given the age of this post, please bear in mind:

  • My views might have changed in the 10 years since I wrote this post.
  • This post might use language in ways which I would now consider inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Many thanks for your understanding.

I’m back at medical school from today, so my ongoing HP repair is being handled by the rest of my family back home. I’m here with another laptop, since I have cases, presentations, and an e-portfolio, all of which require a computer – exactly the reason I paid for ‘Next Day’ HP support. 19 days later, I’m still waiting for a result.

Mum took a phone call today, informing me that ICM Computers were returning the laptop to HP for their attention. Presumably the parts they ordered last Wednesday didn’t fix the problem, but I’m not sure what’s happened since then. Apparently, the manager my mum spoke to commented that the laptop wasn’t in great condition, and had been bashed about a bit. There seems little to say about this, other than given that last time I saw the laptop, it was completely unfunctional (not to mention the disputed damage catalogued here), it would appear to have been ‘bashed about’ more in the last 19 days than previously.

The man said that my laptop would probably be back tomorrow or Wednesday. Because I’m back at uni, there’s some difficulty at getting a message about the return of the laptop through, because I’m obviously not available during office hours. But I think we’ve sorted a way round that. We’ll see.

All-in-all, it (hopefully) looks like this might finally be drawing to a close. But I’ve thought that before.

This 957th post was filed under: HP Support Blog.






More posts worth reading

What I’ve been reading this month (published 6th February 2017)

What I’ve been reading this month (published 31st December 2016)

What I’ve been reading this month (published 30th November 2016)

A Week in My Life: Friday (published 4th February 2005)

Diary for 25th May 2008 (published 25th May 2008)

Photo-a-day 326: Advent calendar (published 21st November 2012)

The Hypocrisy of Guantánamo (published 17th September 2007)


Comments and responses

Comment from Melissa


by Melissa

Comment posted at 17:43 on 1st March 2007.

Hello admin, nice site ! Good content, eautiful design, thank !s


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