Warning: This post was published more than 10 years ago.
I keep old posts on the site because sometimes it's interesting to read old content. Not everything that is old is bad. Also, I think people might be interested to track how my views have changed over time: for example, how my strident teenage views have mellowed and matured!
But given the age of this post, please bear in mind:
- My views might have changed in the 10 years since I wrote this post.
- This post might use language in ways which I would now consider inappropriate or offensive.
- Factual information might be outdated.
- Links might be broken; embedded material might not appear properly.
Many thanks for your understanding.
Twenty days ago, I reported a fault on an HP laptop covered by an expensive next-day on-site service extended warranty. It still hasn’t been fixed. After four unsuccesful attempts to fix it on-site, the laptop was taken away to be fixed. It’s been away for eleven days, now. It was due back either today or tomorrow. It’s not here today, so I’m guessing it should be tomorrow.