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HP Support Blog: Refund success

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Warning: This post was published more than 10 years ago.

I keep old posts on the site because sometimes it's interesting to read old content. Not everything that is old is bad. Also, I think people might be interested to track how my views have changed over time: for example, how my strident teenage views have mellowed and matured!

But given the age of this post, please bear in mind:

  • My views might have changed in the 10 years since I wrote this post.
  • This post might use language in ways which I would now consider inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Many thanks for your understanding.

Letter from HPThis story has run and run, far more than I ever expected. But this looks like final, final closure.

HP have agreed to refund my £138.95 Care Pack Warranty. It is clearly to their credit that they’ve seen sense in the end, admitted fault, apologised, and refunded my money. Click the letter to the right to read it in full.

What more can I ask at this point? I feel that they’ve done all they can, they’ve come through in the end, and I’m more than happy. I do love stories with happy endings.

This 1,000th post was filed under: HP Support Blog.






More posts worth reading

What I’ve been reading this month (published 2nd June 2017)

What I’ve been reading this month (published 7th May 2017)

What I’ve been reading this month (published 3rd April 2017)

Photo-a-day 174: Welder (published 22nd June 2012)

Photo-a-day 90: Winner (published 16th April 2014)

The battle is joined (published 5th April 2005)

Photo-a-day 294: Jesmond Lawn Tennis Club (published 20th October 2012)


Comments and responses

Comment from Frank


by Frank

Comment posted at 23:02 on 16th February 2010.

Ah! Thank you for posting this!| There are a lot of contradictary
information posted, this dispells, puts to rest
a lot of what I’ve read.


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