About me
About me

Complaints and ethics


Hold up! Before you read on, please read this...

This post was published more than 12 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. Not everything that is old is bad. It can be interesting to see how views have changed over time: for example, how my strident teenage views have mellowed and matured.

But given the age of this post, please bear in mind:

  • My views might very well have changed in the 12 years since I wrote this post. I have written some very silly things over the years, many of which I find pretty embarrassing today.
  • This post might use language in ways which I would now consider highly inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

This isn’t the most riveting of posts, but I consider it to be quite important – even if, on days like these, I really wish I had a suitably qualified Grauniad-style independent editor to refer things to!

First of all, lawyers from The National Lottery have been in touch to insist that I remove their copyrighted logo from a post from a couple of months ago. I think I was probably on the right side of the law, having published in a reporting context something which was (or so it appeared) presented by The National Lottery. Their lawyers argue that the banner was a fake, and defamatory to their client. Unfortunately, I neglected to keep details of the original site to refer them to in order to confirm that the banner wasn’t faked, and so I complied with their request and removed the logo from the server, and replaced it with a description.

Next up, an ethical question from an independent party relating to my HP Support Blog: Why had I chosen to name individuals providing service, when my complaints were specifically with those individuals. That’s a fair comment, and there’s probably a potential for libel if the tone of the post is considered defamatory to the identified individual, so I’ve removed all references to names. That has meant editing a couple of comments, including one by an anonymous party, which I’m not overly comfortable in doing. However, I’ve clearly marked the changes in the comments, and pinged all of the edited posts. They are: Friday’s update, Monday’s update, Tuesday’s update, One week on, Day 13, and Day 14. The comments in question are here and here. For further clarification, I have also published this post on the HP Support Blog.

Finally, this post. Is it disrespectful and unfair? I think not. I have form on the issue of discussing religion: Witness this and this. I do not consider it part of my aim on this blog to protect religion, and certinaly not be protect one above another. Instead, I aim to be even-handed, and actually reflect my own views (this is, after all, a personal blog). If that means criticising actions of religious leaders that I find unacceptable, I shall do it, just as I would criticise the actions of any other community leaders. I’m not omnipotent, and hence can’t report every evil or every good performed by every relgious person – but I do blog the ones which catch my eye. Therefore, the post stands unedited.

As ever, you can complain about posts either publically via the commenting system, or privately via one of several methods: Email me, SMS or MMS “simon” followed by your message to 60300, leave me a voicemail on 0845 638 1916, or fax me on 0845 638 1918. Charges of phone calls and text messages appear along with full details of all contact methods in the site guide.

This 954th post was filed under: HP Support Blog, Site Updates.

More posts worth reading

What I’ve been reading this month (published 3rd December 2018)

What I’ve been reading this month (published 3rd November 2018)

What I’ve been reading this month (published 6th October 2018)

Tesco special offer: FAIL (published 16th June 2009)

More than a light dusting… but not too much more! (published 15th January 2013)

Hilarious investigative journalism (published 28th March 2006)

Diary for 17th March 2008 (published 17th March 2008)

Comments and responses

Trackback from elsewhere on the site

Trackback received at 00:47 on 15th December 2007.

This post has been referenced by another on this site:
sjhoward.co.uk » Any Question Answered by AQA 63336

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