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HP Support Blog: Clutching defeat from the jaws of success

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Hold up! Before you read on, please read this...

This post was published more than 12 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. It can be interesting to see how views have changed over time: for example, how my strident teenage views have, to put it mildly, mellowed.

I'm not a believer in brushing the past under the carpet. I've written some offensive rubbish on here in the past: deleting it and pretending it never happened doesn't change that. I hope that stumbling across something that's 12 years old won't offend anyone anew, because I hope that people can understand that what I thought and felt and wrote about then is probably very different to what I think and feel and wrote about now. It's a relic of an (albeit recent) bygone era.

So, given the age of this post, please bear in mind:

  • My views may well have changed in the last 12 years. I have written some very silly things over the years, many of which I find utterly cringeworthy today.
  • This post might use words or language in ways which I would now consider highly inappropriate, offensive, embarrassing, or all three.
  • Factual information might be outdated.
  • Links might be broken, and embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

Two-and-a-half weeks ago, I reported that my laptop problem had been solved. I blogged too soon.

As I covered (in excrutiating detail), I’m in a different place to the laptop as I’m back at uni. Luckily, my tech-friendly brother said he’d check the laptop over for me. He’s only just got round to testing it properly, and discovered that the laptop works so long as you don’t move it. The moment that you move the laptop, the power cuts. Not a great result for a laptop. So it would appear that it wasn’t properly fixed after all. It kinda seemed to good to be true.

Yesterday, he reported the fault to HP on my behalf. Now it seems unfair to add the interim period onto the time it’s taken HP to fix it, so I’m designating yesterday as ‘Day 25’. The sixteen days between the power cable being returned and the new fault being discovered have been discounted. That seems fair.

I’ll let you know how the repair progresses… though possibly without daily updates, because they’re becoming painful to write… and probably much moreso to read. Though if you have sadistic tendencies, you can subscribe to follow the on-going saga here. If you’re playing catch-up, there’s an introductory post here, and the first post on the subject at hand is here.

Take-home message: HP bad.

This 972nd post was filed under: HP Support Blog.

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