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HP Support Blog: Day 19

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Hold up! Before you read on, please read this...

This post was published more than 11 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. Not everything that is old is bad. It can be interesting to see how views have changed over time: for example, how my strident teenage views have mellowed and matured.

But given the age of this post, please bear in mind:

  • My views might very well have changed in the 11 years since I wrote this post. I have written some very silly things over the years, many of which I find pretty embarrassing today.
  • This post might use language in ways which I would now consider highly inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

I’m back at medical school from today, so my ongoing HP repair is being handled by the rest of my family back home. I’m here with another laptop, since I have cases, presentations, and an e-portfolio, all of which require a computer – exactly the reason I paid for ‘Next Day’ HP support. 19 days later, I’m still waiting for a result.

Mum took a phone call today, informing me that ICM Computers were returning the laptop to HP for their attention. Presumably the parts they ordered last Wednesday didn’t fix the problem, but I’m not sure what’s happened since then. Apparently, the manager my mum spoke to commented that the laptop wasn’t in great condition, and had been bashed about a bit. There seems little to say about this, other than given that last time I saw the laptop, it was completely unfunctional (not to mention the disputed damage catalogued here), it would appear to have been ‘bashed about’ more in the last 19 days than previously.

The man said that my laptop would probably be back tomorrow or Wednesday. Because I’m back at uni, there’s some difficulty at getting a message about the return of the laptop through, because I’m obviously not available during office hours. But I think we’ve sorted a way round that. We’ll see.

All-in-all, it (hopefully) looks like this might finally be drawing to a close. But I’ve thought that before.

This 957th post was filed under: HP Support Blog.

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World TB Day (published 24th March 2018)

Swing Update (published 2nd May 2005)

LiveBlog: Google launches Presentations (published 18th September 2007)

A breath-taking Deal or No Deal first… (published 30th April 2006)

Cash for honours injunction (published 2nd March 2007)


Comments and responses

Comment from Melissa


by Melissa

Comment posted at 17:43 on 1st March 2007.

Hello admin, nice site ! Good content, eautiful design, thank !s


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