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HP Support Blog: Day 22

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Hold up! Before you read on, please read this...

This post was published more than 11 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. Not everything that is old is bad. It can be interesting to see how views have changed over time: for example, how my strident teenage views have mellowed and matured.

But given the age of this post, please bear in mind:

  • My views might very well have changed in the 11 years since I wrote this post. I have written some very silly things over the years, many of which I find pretty embarrassing today.
  • This post might use language in ways which I would now consider highly inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

Good news and bad, today.

A courier has dropped off my laptop this afternoon – result! However, they have failed to drop off the charger, so I can’t actually plug the laptop in to see whether or not it is working. So I have no idea whether it’s been successfully fixed or not.

It’s actually turning out quite comedic – a next-day on-site support package from a leading computer manufacturer taking four unsuccessful home visits and the best part of two weeks away from home to fix a laptop, then failing to return the power supply. Thank goodness my life will never depend on a repair from HP… Oh, wait…

This 962nd post was filed under: HP Support Blog.

More posts worth reading

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What I’ve been reading this month (published 1st April 2018)

World TB Day (published 24th March 2018)

BBC’s Madeleine McCann coverage indefensible (published 11th September 2007)

Photo-a-day 256: Another arch (published 12th September 2012)

Lies, Damn Lies, and Labour (published 2nd April 2005)

Deciphering illegible addresses on postal items (published 10th May 2013)


Comments and responses

Comment from A new way


by A new way

Comment posted at 12:09 on 8th August 2007.

I got a laptop from pc world last year, a hp compaq presario. just after 5momths the motor packed up. making a whole lot of noise. I have gone through hell trying t get them to pick it! warranty ended, it was a fight to get them to extend it, a heap of misinformation and running around between hp and pc world and they finally came to pick it up after 6moths of absolute negligence on july 17th.

Since then I have been calling for updates of my laptop and the customer services have been treating me like crap! It took the two weeks for hp to order for the parts parts and only after I had called and complained. I called again on monday the 6th august(two days ago) and they tell me after more than another week that they are still waiting for the part and it is still a work in progress. I have no clue how to deal with this, being without my laptop has cost me over 3weeks paid work and numerous incovenience.

The customer service agents are absolute nazia and bullies. I am so frustrated


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