About me
Archive
About me

HP Support Blog: Day 22

close

Hold up! Before you read on, please read this...

This post was published more than 12 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. It can be interesting to see how views have changed over time: for example, how my strident teenage views have, to put it mildly, mellowed.

I'm not a believer in brushing the past under the carpet. I've written some offensive rubbish on here in the past: deleting it and pretending it never happened doesn't change that. I hope that stumbling across something that's 12 years old won't offend anyone anew, because I hope that people can understand that what I thought and felt and wrote about then is probably very different to what I think and feel and wrote about now. It's a relic of an (albeit recent) bygone era.

So, given the age of this post, please bear in mind:

  • My views may well have changed in the last 12 years. I have written some very silly things over the years, many of which I find utterly cringeworthy today.
  • This post might use words or language in ways which I would now consider highly inappropriate, offensive, embarrassing, or all three.
  • Factual information might be outdated.
  • Links might be broken, and embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

Good news and bad, today.

A courier has dropped off my laptop this afternoon – result! However, they have failed to drop off the charger, so I can’t actually plug the laptop in to see whether or not it is working. So I have no idea whether it’s been successfully fixed or not.

It’s actually turning out quite comedic – a next-day on-site support package from a leading computer manufacturer taking four unsuccessful home visits and the best part of two weeks away from home to fix a laptop, then failing to return the power supply. Thank goodness my life will never depend on a repair from HP… Oh, wait…

This 962nd post was filed under: HP Support Blog.

More posts worth reading

Cortado (published 20th February 2019)

Room with a view (published 18th February 2019)

The Nativity × Gaudí (published 17th February 2019)

Review: Digital Fortress by Dan Brown (published 19th December 2012)

Photo-a-day 329: Bassetti (published 25th November 2012)

Email from University (published 28th April 2005)

Jeeves retires (published 28th February 2006)


Comments and responses

Comment from A new way


by A new way

Comment posted at 12:09 on 8th August 2007.

I got a laptop from pc world last year, a hp compaq presario. just after 5momths the motor packed up. making a whole lot of noise. I have gone through hell trying t get them to pick it! warranty ended, it was a fight to get them to extend it, a heap of misinformation and running around between hp and pc world and they finally came to pick it up after 6moths of absolute negligence on july 17th.

Since then I have been calling for updates of my laptop and the customer services have been treating me like crap! It took the two weeks for hp to order for the parts parts and only after I had called and complained. I called again on monday the 6th august(two days ago) and they tell me after more than another week that they are still waiting for the part and it is still a work in progress. I have no clue how to deal with this, being without my laptop has cost me over 3weeks paid work and numerous incovenience.

The customer service agents are absolute nazia and bullies. I am so frustrated


Compose a new comment



Comment

You may use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong> .

If you would like to display a profile picture beside your comment, sign up for Gravatar, and enter your email address above.

By submitting your comment, you confirm that it conforms to the site's comment policy. Comments are subject to both automatic and human moderation, and may take some time to appear.



The content of this site is copyright protected by a Creative Commons License, with some rights reserved. All trademarks, images and logos remain the property of their respective owners. The accuracy of information on this site is in no way guaranteed. Opinions expressed are solely those of the author. No responsibility can be accepted for any loss or damage caused by reliance on the information provided by this site. This site uses cookies - click here for more information.