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HP Support Blog: Day 22

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Hold up! Before you read on, please read this...

This post was published more than 12 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. It can be interesting to see how views have changed over time: for example, how my strident teenage views have, to put it mildly, mellowed.

I'm not a believer in brushing the past under the carpet. I've written some offensive rubbish on here in the past: deleting it and pretending it never happened doesn't change that. I hope that stumbling across something that's 12 years old won't offend anyone anew, because I hope that people can understand that what I thought and felt and wrote about then is probably very different to what I think and feel and wrote about now. It's a relic of an (albeit recent) bygone era.

So, given the age of this post, please bear in mind:

  • My views may well have changed in the last 12 years. I have written some very silly things over the years, many of which I find utterly cringeworthy today.
  • This post might use words or language in ways which I would now consider highly inappropriate, offensive, embarrassing, or all three.
  • Factual information might be outdated.
  • Links might be broken, and embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

Good news and bad, today.

A courier has dropped off my laptop this afternoon – result! However, they have failed to drop off the charger, so I can’t actually plug the laptop in to see whether or not it is working. So I have no idea whether it’s been successfully fixed or not.

It’s actually turning out quite comedic – a next-day on-site support package from a leading computer manufacturer taking four unsuccessful home visits and the best part of two weeks away from home to fix a laptop, then failing to return the power supply. Thank goodness my life will never depend on a repair from HP… Oh, wait…

This 961st post was filed under: HP Support Blog.

Some recently published posts

What I’ve been reading this month / August 2019, 7 minutes long

A flying visit to Copenhagen / July 2019, 9 minutes long

What I’ve been reading this month / June 2019, 6 minutes long

Reflecting on my first ten years as a doctor / June 2019, 8 minutes long

What I’ve been reading this month / June 2019, 6 minutes long

Some random old posts

Netflix might tell us why the election polls were wrong / May 2015, 3 minutes long

‘Where is God in all this?’ – the problem for religions / January 2005, Less than a minute long

Post no. 2,000 / March 2013, 1 minute long

Easy money / October 2013, Less than a minute long

The gambler who blew $127m / November 2012, Less than a minute long

National shock as 75% fail A-Levels / August 2006, 2 minutes long


Comments and responses

Comment from A new way


by A new way

Comment posted at 12:09 on 8th August 2007.

I got a laptop from pc world last year, a hp compaq presario. just after 5momths the motor packed up. making a whole lot of noise. I have gone through hell trying t get them to pick it! warranty ended, it was a fight to get them to extend it, a heap of misinformation and running around between hp and pc world and they finally came to pick it up after 6moths of absolute negligence on july 17th.

Since then I have been calling for updates of my laptop and the customer services have been treating me like crap! It took the two weeks for hp to order for the parts parts and only after I had called and complained. I called again on monday the 6th august(two days ago) and they tell me after more than another week that they are still waiting for the part and it is still a work in progress. I have no clue how to deal with this, being without my laptop has cost me over 3weeks paid work and numerous incovenience.

The customer service agents are absolute nazia and bullies. I am so frustrated


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