About me
Bookshop

Get new posts by email.

About me

HP Support Blog: Day 9

Success, of a kind, today.

A brand spanking new engineer turned up this morning, on time. It took him a couple of hours to decide that he wasn’t convinced the hardware was the problem, but maybe Windows was objecting to the new (probably not faulty) system board. Unforunately, I was unable to furnish him with a copy of my Compaq Restore CD, so he’s taken the machine away to test his theory – he hopes it will be back early next week (presumably Tuesday, Day 13 – Monday is a UK Bank Holiday).

I’ve also had a call from the lovely HP man at Warrington, checking how things were progressing and telling me to get back in touch with him if the problems weren’t resolved.

So, all-in-all, some kind of result. The laptop has left the building, and won’t be back for some time, but hopefully will return fixed. Hopefully.

Look out on Tuesday for the next update.

This post was filed under: HP Support Blog.

Recently published posts

Circled / 18 April 2024

‘Fallen leaves’ / 17 April 2024

A manifestly different outcome / 16 April 2024

Forgotten promises / 15 April 2024

Souter Lighthouse / 14 April 2024

Mul’s at the pub / 13 April 2024




Random posts from the archive





The content of this site is copyright protected by a Creative Commons License, with some rights reserved. All trademarks, images and logos remain the property of their respective owners. The accuracy of information on this site is in no way guaranteed. Opinions expressed are solely those of the author. No responsibility can be accepted for any loss or damage caused by reliance on the information provided by this site. Information about cookies and the handling of emails submitted for the 'new posts by email' service can be found in the privacy policy. This site uses affiliate links: if you buy something via a link on this site, I might get a small percentage in commission. Here's hoping.