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HP Support Blog: Refund success

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Hold up! Before you read on, please read this...

This post was published more than 11 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. Not everything that is old is bad. It can be interesting to see how views have changed over time: for example, how my strident teenage views have mellowed and matured.

But given the age of this post, please bear in mind:

  • My views might very well have changed in the 11 years since I wrote this post. I have written some very silly things over the years, many of which I find pretty embarrassing today.
  • This post might use language in ways which I would now consider highly inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

Letter from HPThis story has run and run, far more than I ever expected. But this looks like final, final closure.

HP have agreed to refund my £138.95 Care Pack Warranty. It is clearly to their credit that they’ve seen sense in the end, admitted fault, apologised, and refunded my money. Click the letter to the right to read it in full.

What more can I ask at this point? I feel that they’ve done all they can, they’ve come through in the end, and I’m more than happy. I do love stories with happy endings.

This 1,000th post was filed under: HP Support Blog.

More posts worth reading

What I’ve been reading this month (published 3rd May 2018)

What I’ve been reading this month (published 1st April 2018)

World TB Day (published 24th March 2018)

Photo-a-day 335: Christmas tree (published 1st December 2012)

Photo-a-day 249: OSPHE Stations (published 6th September 2012)

Thanksgiving in Mongolia (published 9th May 2014)

A brave new age of masculism? (published 9th May 2007)


Comments and responses

Comment from Frank


by Frank

Comment posted at 23:02 on 16th February 2010.

Ah! Thank you for posting this!| There are a lot of contradictary
information posted, this dispells, puts to rest
a lot of what I’ve read.


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