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HP Support Blog: Refund success

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Hold up! Before you read on, please read this...

This post was published more than 12 years ago

I keep old posts on the site because I often enjoy reading old content on other people's sites. Not everything that is old is bad. It can be interesting to see how views have changed over time: for example, how my strident teenage views have mellowed and matured.

But given the age of this post, please bear in mind:

  • My views might very well have changed in the 12 years since I wrote this post. I have written some very silly things over the years, many of which I find pretty embarrassing today.
  • This post might use language in ways which I would now consider highly inappropriate or offensive.
  • Factual information might be outdated.
  • Links might be broken; embedded material might not appear properly.

Okay. Consider yourself duly warned. Read on...

Letter from HPThis story has run and run, far more than I ever expected. But this looks like final, final closure.

HP have agreed to refund my £138.95 Care Pack Warranty. It is clearly to their credit that they’ve seen sense in the end, admitted fault, apologised, and refunded my money. Click the letter to the right to read it in full.

What more can I ask at this point? I feel that they’ve done all they can, they’ve come through in the end, and I’m more than happy. I do love stories with happy endings.

This 1,000th post was filed under: HP Support Blog.

More posts worth reading

What I’ve been reading this month (published 3rd December 2018)

What I’ve been reading this month (published 3rd November 2018)

What I’ve been reading this month (published 6th October 2018)

Seven reasons why Brown won’t call an election (published 4th October 2007)

Guardian-Reading Liberal Wet (published 22nd December 2004)

The frequent fliers who flew too much (published 19th October 2012)

Photo-a-day 70: Home… nearly! (published 13th March 2014)


Comments and responses

Comment from Frank


by Frank

Comment posted at 23:02 on 16th February 2010.

Ah! Thank you for posting this!| There are a lot of contradictary
information posted, this dispells, puts to rest
a lot of what I’ve read.


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