About me
About me

Amazon’s great service on Kindles

A couple of weeks ago, my Kindle developed a small hairline crack in its case, just at the corner of the screen. My Kindle was well outside it’s 12-month warranty, but having heard previous stories of excellent service, I called Amazon after work one evening.

I hoped they might offer me a discount off a replacement. What they actually did was courier me a brand new replacement, set up on my account and ready to go, which was in my hands the very next morning. And they didn’t charge me a penny, not even for postage. And, what’s more, they even arranged a courier to pick up the old one. Free.

What utterly brilliant service!

This 1,450th post was filed under: Reviews, , , .

Recently published posts

Random posts from the archive

You lie, you die / 03 April 2006

‘Working for my dad’ / 26 April 2005

Twelve things I have learned / 19 May 2003

Photo-a-day 16: Teddy bear / 16 January 2012

Ha’way the lads / 05 February 2019

Guardian: ‘Blair defiant over Iraq judgment’ / 25 April 2005

Comments and responses

Trackback from elsewhere on the site

15th July 2012.

This post has been referenced by another on this site:
sjhoward.co.uk » Photo-a-day 197: The day my Kindle died

Compose a new comment

I'm not taking comments on my blog any more, so I'm afraid the opportunity to add to this discussion has passed.

The content of this site is copyright protected by a Creative Commons License, with some rights reserved. All trademarks, images and logos remain the property of their respective owners. The accuracy of information on this site is in no way guaranteed. Opinions expressed are solely those of the author. No responsibility can be accepted for any loss or damage caused by reliance on the information provided by this site. This site uses cookies - click here for more information.