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HP Support Blog: Refund success

94 words posted by Simon on 20 November 2006

Letter from HPThis story has run and run, far more than I ever expected. But this looks like final, final closure.

HP have agreed to refund my £138.95 Care Pack Warranty. It is clearly to their credit that they’ve seen sense in the end, admitted fault, apologised, and refunded my money. Click the letter to the right to read it in full.

What more can I ask at this point? I feel that they’ve done all they can, they’ve come through in the end, and I’m more than happy. I do love stories with happy endings.

This post was filed under: HP Support Blog.

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Comments and responses

Comment from Frank


    23.02, 16/02/2010

Ah! Thank you for posting this!| There are a lot of contradictary
information posted, this dispells, puts to rest
a lot of what I’ve read.




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