About me
Bookshop

Get new posts by email.

About me

HP Support Blog: Refund success

94 words posted by Simon on 20 November 2006

Letter from HPThis story has run and run, far more than I ever expected. But this looks like final, final closure.

HP have agreed to refund my £138.95 Care Pack Warranty. It is clearly to their credit that they’ve seen sense in the end, admitted fault, apologised, and refunded my money. Click the letter to the right to read it in full.

What more can I ask at this point? I feel that they’ve done all they can, they’ve come through in the end, and I’m more than happy. I do love stories with happy endings.

This post was filed under: HP Support Blog.

Recently published posts

Focus / 03 December 2024

Whitburn winter walk / 02 December 2024

Demedicalising death / 01 December 2024

Words have many meanings—and none / 30 November 2024

Sunrise / 29 November 2024

Waiting a decade for a lift / 28 November 2024




Random posts from the archive




Comments and responses

Comment from Frank


    23.02, 16/02/2010

Ah! Thank you for posting this!| There are a lot of contradictary
information posted, this dispells, puts to rest
a lot of what I’ve read.




Compose a new comment

I'm not taking comments on my blog any more, so I'm afraid the opportunity to add to this discussion has passed.



The content of this site is copyright protected by a Creative Commons License, with some rights reserved. All trademarks, images and logos remain the property of their respective owners. The accuracy of information on this site is in no way guaranteed. Opinions expressed are solely those of the author. No responsibility can be accepted for any loss or damage caused by reliance on the information provided by this site. Information about cookies and the handling of emails submitted for the 'new posts by email' service can be found in the privacy policy. This site uses affiliate links: if you buy something via a link on this site, I might get a small percentage in commission. Here's hoping.