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A crushing realisation

Apple recently released an advert for a new iPad, and it seems it’s like a Rorschach test for our times.

The first I heard of this advert was when I saw this article in the FT, reporting that Apple had apologised for it. And so I sought out the advert. The message I got from it? Apple has managed to fit a load of different tools and functions into an extremely thin device. I wasn’t offended by it, but thought I could see why others would be: wanton destruction of perfectly good instruments, tools etc. In a world of limited resources, and from a company that preaches about sustainability, it’s not a good look, even if it’s all just visual effects.

But it turns out that I was wrong. The controversy was related to a different metaphorical interpretation of the advert. As Tedium explained:

Apple’s infamous “Crush” ad deeply misunderstands the role of the hydraulic press in meme culture.

I’m completely ignorant of the role of hydraulic press in meme culture. It turns out that there’s a whole industry around videos showing hydraulic presses crushing things. I did not know this existed. I’ve heard of Will It Blend—but I’m clearly behind the times when it comes to online video culture.

The ad doesn’t connect because the message it’s trying to promote is essentially completely at odds with our understanding of the hydraulic press, which we only understand as a device that breaks things in the most brutal way possible. There’s no intelligence at all, artficial or otherwise. It just crushes things.

Clearly, many people had viscerally negative reactions. TechCrunch called the advert ‘disgusting’. Where I saw a neat metaphor for packing functions into a device, others saw an enforced digital transformation:

Does your child like music? They don’t need a harp; throw it in the dump. An iPad is good enough. Do they like to paint? Here, Apple Pencil, just as good as pens, watercolors, oils! Books? Don’t make us laugh! Destroy them. Paper is worthless. Use another screen. In fact, why not read in Apple Vision Pro, with even faker paper?

Our social context can completely change the way we interpret the same piece of footage… and perhaps I’m getting old.

This post was filed under: News and Comment, Technology, , , , .

Visions of the future

Thirteen years ago, Apple launched the iPad—the device that seemingly every technology journalist in the world was certain would be called the iSlate. This is handy, as it provides a ready-made search term for anyone interested in transporting themselves back to those days of fevered speculation of quite what such a device would do.

Even after its launch, I was certain that the iPad wasn’t for me. I wasn’t alone in thinking that the market for an oversized iPhone that didn’t even function as a phone would be minuscule. I was wrong. I’m typing this very post on one of the two iPads I used regularly, the third and fourth that I’ve owned.

Partly because of that experience, and partly because I’m older, I’ve reserved judgement as I’ve read the coverage of the launch of Apple’s Vision Pro. There’s another element, too: I can actually see a potential benefit in sitting at home and working with lots of different large computer screens without having to clutter up the house with hardware. It’s not worth the financial cost or the practical tradeoffs at this stage, but I can see a future for this kind of device that would work for me.

As so often, though, Benedict Evans’s writing on the subject widened my perspective. He makes the point that simply projecting 2D screens into 3D space is not really the point of ’spatial computing’—‘That’s cool, but it seems like using a desktop service on an iPhone. It’s not native to the experience. I can use an iPad for that.’

Evans says that the device is really for 3D work. I was—and still am, to a degree—sceptical that 3D is the future of everyday work. As he asks, ‘is our work 3D? Is your data 3D?’ I have strabismus and sometimes think that I barely see in three-dimensions to begin with, so my scepticism is, maybe, unsurprising.

But, ‘is that like looking at a colour monitor in the 80s and saying that your spreadsheets don’t need colour? Putting maps or messaging onto your phone changed where you used it and how it could be useful: what’s the equivalent for 3D?’

It was the ’spreadsheets’ line that got me. I remember being taught, in the 1990s rather than the 1980s, that one really ought not to use colour in spreadsheets. I’d forgotten all about that. These days, it’s entirely normal to see spreadsheets filled with colours: does a risk register even exist if it isn’t pasted into a spreadsheet with colour-filled RAG ratings, which the colourblind among us struggle to interpret?

I think, too, of PowerPoint presentations. These seem, in many cases, to hand supplanted Word documents as the preferred way to share lengthy text-based narratives. They’re not the logical nor most accessible option, but perhaps people find uses for the tools they’re given.

Perhaps in fifteen years’ time, the Vision Pro 15 will be as every day as iPads are today. Perhaps it will be de rigeur to present things in 3D, regardless of whether it’s actually the best approach for any given task. Or maybe the idea will fade away, like Google’s vision for Glass.

‘Of course, most people didn’t realise how big the iPhone would become, and conversely, some people thought that everyone would have a 3D printer. Predicting tech is hard, and predicting human behaviour is harder: we all do things every day that “no-one would ever do”.’

Well, quite.


The image at the top of the post is by Miyako Fujimiya.

This post was filed under: News and Comment, Technology, , , .

EarPods

David Pierce recently wrote about how Apple’s EarPods are perfect for phone calls and video calls. I ended up spending £19 on USB-C EarPods based on that recommendation, and I was really impressed.

Previously, I’ve used work-supplied expensive wireless headsets when sitting on endless Microsoft Teams calls, but the sound and microphone quality of these cheap wired buds is markedly better. The reliability of a wired connection provides greater assurance. I also like that I can hear the world around me while I use them. I don’t miss the fact that they’re not wireless at all.

I liked them so much, that I ended up buying a second pair to leave at work.

Sometimes, the cheap option is surprisingly good.

This post was filed under: Post-a-day 2023, Technology, , .

In praise of Apple News

I don’t think I’ve ever heard anyone in real life refer to the Apple News app. It seems to me that it has virtually no social cachet. And yet, it’s an app I use every day, and which I really appreciate: it took a little while to get into, but once you give it some signals (giving articles a ‘thumbs up’ or ‘thumbs down’ and following or blocking sources of stories) then it quickly comes to learn one’s preferences.

I have Apple News+ and, in addition, the app syncs with my login credentials for a number of providers (like The Economist), which means that I get access to quite a bit of subscription-only content through the app.

But there’s one ‘killer feature’ in the Apple News app which keeps me coming back, and it’s one I’ve never seen discussed elsewhere. Unlike some apps, where the ‘top stories’ are driven entirely algorithmically, Apple News has editors who curate the news in various ways. They select ‘top stories’, but also promote notable feature articles, and even curate collections of articles on topical themes.

One advantage of this is that they use ‘breaking news’ push notifications extremely judiciously. I think it was Jeff Jarvis who once said that the threshold for ‘breaking news’ notifications should be ‘news you’d interrupt a meeting for,’ and I think they get that about right. It’s the only news app whose notifications I haven’t blocked.

But the ‘killer feature’ is how they handle curated news stories from sources you have blocked. The temptation—perhaps even the logical option—would be to hide them, but Apple News doesn’t. Instead, it shows a grey tile with the headline in the curated position, along with a message that the user has blocked the source.

This is a wonderful way to stop people becoming trapped in filter bubbles. It says, ‘hey, you might not want to hear about this, but we have judged that it’s objectively important.’

Showing that level of confidence in the editors’ professional judgement is admirable, particularly in our ever-more divided culture. The combination of human-curated news and algorithmically driven sections on topics that the system thinks I’m interested in makes a compelling combination.


The image at the top of this post was generated by Midjourney.

This post was filed under: Media, Post-a-day 2023, .

Unwarranted cynicism

Today is April Fools’ Day, and so some scepticism about the world is probably warranted. But cynicism is probably best avoided as much today as everyday, even if we all sometimes fall into it.

My iPhone 12 Mini is 25 months old. While Wendy and I were nursing lattes in a local deli recently, I spotted an ‘important message’ telling me that the phone’s battery had ‘significantly degraded’ and my heart sank.

The cynic in me decided that it was no coincidence that this had happened just after the warranty had expired. Surely, this was a ploy to get me to upgrade? But I don’t want a massive phone, so I knew without really checking that the latest and greatest iPhone 14 series wasn’t for me—it doesn’t have a ‘mini’ model.

And so, I resigned myself to taking my phone to the Apple Store and parting with £100 or so for a new battery—and having the hassle of them wiping my phone and having to restore a backup. I assumed that would play havoc with my eSIM, and that I’d be spending an afternoon trying to reverify Apple Pay cards.

I was entirely wrong. I scheduled an appointment at the Apple Store, and they replaced the battery in about an hour, for free, without wiping the phone. They didn’t even take my screen protector off. It really wasn’t any hassle at all, and the staff couldn’t have been friendlier.

Sometimes, tech support can be a pain, and even Apple doesn’t get it right all the time. But when they do, the experience can be superb.

This post was filed under: Post-a-day 2023, Technology, .

31 things I learned in July 2020

1: I knew a little about Milton Glaser, but I didn’t know how prolific he was.


2: Priority postboxes, for return of completed home swabs for COVID-19, have appeared as if overnight. Or at least, stickers which designate existing post boxes which are already emptied later in the day as “priority post boxes”.

Postbox

3: Finland’s air force stopped using a swastika in its logo three and a half years ago, and no-one really noticed until now.


4: “These trying months have shown us a government and a prime minister of unique incompetence, deceitful and panicky, often inattentive to essential business (remember those five Cobra meetings that Johnson bunked), and incapable of pursuing a steady policy for more than five minutes. Yet when we emerge from the epidemic, we will be faced with the same government and the same prime minister and the same government demanding more powers, more central control.”


5: I’ve read quite a lot about Concorde over the years and the one parked up in Manchester is still on my “to visit” list. I’ve never read anything that got quite as closely into the financial side of the project as this 2002 article by Francis Spufford which I dredged up today.


6: In one of life’s stranger coincidences, after a few years of using Android phones, I bought my first iPhone since the 4S today—then realised that it is ten years to the day after I wrote about switching to the iPhone the first time round.


7: A mobile phone game can be a surprisingly powerful emotional experience.


8: Goats have rectangular pupils.


9: Someone wasn’t allowed on my bus today because they weren’t wearing a face covering: so I’ve learned that the rules are now being enforced.


10: “Nowhere in Christian scripture is there any description of a kingdom of perpetual cruelty presided over by Satan, as though he were a kind of chthonian god. Hart regards it as a historical tragedy that the early church evolved into an institution of secular power and social domination, too often reinforced by an elaborate mythology of perdition based on the scantest scriptural hints and metaphors. The fear of damnation can serve as a potent means of social control.”


11: Torontonians are without their water fountains during the current heatwave.


12: I learned only recently that it is expected behaviour—and, in some cases, a school rule—for children to make their own way to school from around the age of five in Switzerland. The Swiss government’s response to a five year old being fined last year for travelling on a bus without a ticket is heartwarming sensible: to make public transport free for young children, with the side-effect of further cementing this approach to school transport.


13: Commercial analogue radio is to continue for a further decade (at least).


14: There’s a feeling of change in the air. Yesterday, I felt hopeful that covid-19 may be bringing to an end this brief era of populism: it seemed plausible that the crisis might sweep away the bombast of Trump, Johnson and Bolsanaro in favour of quieter competence. In the UK, witness the poll rating of Sunak and Starmer as examples of senior politicians who can both think and communicate clearly. Today, The New Yorker’s historical review had reminded me that things are rarely so straightforward: things can get worse as well as better.


15: “Andrew Lloyd Webber has sent a cease-and-desist letter to Donald Trump” sounds like the setup for a particularly corny joke, but it turns out that it’s the news these days.


16: We’re at a curious point in the Government’s response to covid-19. The official advice on gov.uk remains “stay at home as much as possible” yet the Government is running a major advertising campaign to convince everyone to do exactly the opposite, presumably for economic reasons.


17: One of the scariest charts I’ve seen in relation to covid-19 in the UK so far:


18: “When the inquiry does begin, the primary target for the Johnson government’s ire is already clear: PHE. One health service official predicted it would be ‘toast’ after the inquiry. One minister says: ‘We haven’t blamed Public Health England — yet.’”


19: “When Carnegie Mellon researchers interrupted college students with text messages while they were taking a test, the students had average test scores that were 20 per cent lower than the scores of those who took the exam with their phones turned off.”


20: “Britain’s health secretary, Matt Hancock, delivered its message to the assembly. He spoke perkily, as if everything in his country was under control. In fact Britain is the country which, given its relative wealth and long warning time, has failed most grievously to protect its people against the first onslaught of the virus. Its failure lay primarily in its neglect of the low-tech, low-cost, labour-intensive public health methods and community mobilisation that successfully prevented disease in low-income countries: universal lockdowns, self-isolation, masking, quarantine and tracing – by people, not apps – of all those whom sick people have been in contact with. Yet in his short video message Hancock was speaking the old language of Americans and Europeans, coming up with a tech solution – in this case, a vaccine that doesn’t yet exist – to the world’s problems. ‘I’m proud that the UK is leading this work,’ he said, ‘that we’re the biggest donor to the global effort to find a vaccine, and that UK research efforts are leading the way.’ Hancock’s wasn’t the only speech at the assembly to prompt the thought that before there can be solidarity, a little humility would help.”


21: This Psyche documentary following actors at The National Theatre in the hour before they go on stage is fascinating.


22: I learned more about the history of Nespresso. I am a heavy Nespresso drinker. I do at least make sure all of my pods are recycled.


23: “Answering emails is hard, and no matter how fancy your email app, that email isn’t going to write itself. There’s no tool smart enough to cure human stupidity, so maybe we should stop looking for it.”


24: Victorian Britain’s relationship with the seaside was complicated.


25: I think I use singular “they” without really thinking about it: it’s not a point of grammar I can get worked up about. I hadn’t previously clocked this common usage: “How do you complete the following sentence: ‘Everyone misplaces ____ keys’? There is no way to do so that is both uncontroversially grammatical and generally liked. Most people, even those who as a rule don’t like it, will be pulled towards the singular ‘they’: ‘Everyone misplaces their keys.’ The problem with ‘their’ is that pronouns should agree with their subjects in both gender and number. ‘Their’ is fine on the first count, because ‘everyone’ is genderless, but fails on the second, since ‘everyone’ is grammatically speaking singular, and ‘they’ is plural.”


26: Meditation is probably associated with a lower prevalence of cardiovascular risks (at least according to this one limited study). All of my psychiatrist friends meditate themselves and tell me it’s the best thing since sliced bread, in much the same was as endocrinologists tend to talk about Vitamin D supplementation. I wonder what public health people are reputed to bang on about?


27: Satire may have finally been killed off. “Boris Johnson has today unveiled plans to curb junk food promotional deals as part of a new government obesity strategy triggered by the pandemic” just seven days before the start of “a government subsidy to offer people 50% off meals in fast food restaurants.”


28: From Walter Isaacson’s outstanding biography of Leonardo da Vinci, I have learned that Leonardo described the mechanism of closure of the aortic valve in 1510, but it didn’t start to gain mainstream currency among cardiologists until Bellhouse’s work confirmed the description in the 1960s.


29: The decline of the landline is changing literary fiction.


30: The teasmade has been reinvented. It doesn’t look like the one my grandparents used to have beside their bed: the new version is much uglier.


31: Unorthodox was a great miniseries.

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30 things I learned in June 2020

1: “The reason for the bite is crystal clear: it’s there for scale, so that a small Apple logo still looks like an apple and not a cherry.”


2: How Germany’s contact tracing system for covid-19 works.


3: Economic downturns tend to reduce gender inequality, but the one associated with covid-19 has disproportionately affected women.


4: There are four national anthems without lyrics.


5: Over the last month, I’ve received 3,100 work emails.


6: I heard on the radio this morning that Romans painted eyes on their ships because they believe the gods would protect ships with eyes on them. And it made me think: was this the real reason? Will people in two millennia look back at our time and say that we printed crossed-fingers on all lottery tickets because we believed it brought luck (as opposed to it just being a brand)? There are so many things in life which start as superstition but become traditions which are completely divorced from the original beliefs.


7: The Normal People TV series was better than the book. I know people say you can’t compare the two, but I’m doing it anyway.


8: A loose lock meant that I got to peek through a crack in the door into the southwest tower of the Tyne Bridge:


9: Balancing rocks really seems to have become a trend these days. I know this makes me sound grumpy, but I’m not really a fan: there’s something that feels entitled about taking a shared area of natural landscape and putting a personal ‘project’ on it rather than leaving it how it was found.


10: Citizens of Monaco are called Monegasques.


11: “Uncertainty is a natural state for clinicians and scientists; a reality that politicians seem unable and unwilling to grasp. This contrast plays out sharply when politicians claim to be ‘following the evidence’ in their response to covid-19. How can the evidence be so certain that it should be followed? Isn’t it better to accept uncertainty, communicate that uncertainty clearly to the public, but provide a convincing rationale for policy informed by, not following, the best available science and evidence?”


12: When I’m asked to give talks about antimicrobial resistance, I sometimes mention the issue of incorporating antibiotics into ships’ paint to prevent the formation of a biofilm on the hull which allows barnacles to attach. This initially seems like a ridiculous use of a precious resource, but the issue is actually a bit more subtle than it first appears: barnacles create surprisingly high levels of drag, increasing fuel consumption and carbon dioxide emissions from the ship far more than you might first imagine. I was therefore delighted to learn of the invention of HullSkater, which is basically Roomba for ship hulls.


13: What’s the difference between music and language?


14: “As disaster strikes, ‘baseball caps appear atop politicians’ heads like mushrooms after a rain,’ Jerry Ianelli wrote, in 2017, for Miami New Times. Ianelli called the disaster hat ‘performative folksiness.'”


15: I missed the news a couple of months ago that Renzi Piano’s replacement for the Ponte Morandi in Genoa has been structurally completed, less than two years after the shocking and tragic collapse.


16: It seems that Instagram’s artificial intelligence can’t reliably distinguish photos of naked people from photos of paintings or statues, even when backed up by 15,000 human reviewers. This is a bit of social media controversy which has been around for years, but has hitherto completely passed me by.


17: Solar panels in space generate more energy than those on Earth because our atmosphere reflects or absorbs over half of the solar energy reaching the planet. This topic popped into my head for no clear reason this morning, and the magic of the internet meant that clarification was only a click away. What a time we live in.


18: “The painful conclusion is that Britain has the wrong sort of government for a pandemic—and, in Boris Johnson, the wrong sort of prime minister. Elected in December with the slogan of “Get Brexit Done”, he did not pay covid-19 enough attention. Ministers were chosen on ideological grounds; talented candidates with the wrong views were left out in the cold. Mr Johnson got the top job because he is a brilliant campaigner and a charismatic entertainer with whom the Conservative Party fell in love. Beating the coronavirus calls for attention to detail, consistency and implementation, but they are not his forte.”


19: The OED defines “suspend” as “to debar temporarily from participation in something.” Today, I’ve seen the BBC using the construction “permanently suspended” for the first time, which seems like a significant moment of change in the use of that word.


20: Food is all about salt, fat, acid, heat… and Samin Nosrat, who is impossibly endearing.


21: “You often cannot innovate before the world is ready.”


22: Grief and paperwork come as a package in the US healthcare system.


23: “My experience of being a person is a continual act of becoming, of creation. If nothing else, you continually have to be another day older. To instead focus on the things that are never going to change—from the day that you are born—is like locking yourself in a room.” That struck a chord with me, which was an interesting and arresting experience because it was said by Lionel Shriver, whose opinions are usually diametrically opposed to my own.


24: What advice on covid-19 social distancing can be given to sex workers?


25: The last episode of The Good Place is almost as good as the last episode of Six Feet Under.


26: “In what may be the first known case of its kind, a faulty facial recognition match led to a Michigan man’s arrest for a crime he did not commit.”


27: Beautifully scented designer alcohol hand gel is a mainstream thing now.


28: This profile of Richard Horton gave me some new insight into his response to covid-19.


29: Midwifery is marginalised in the USA.


30: Fukushima serves as a reminder of the long-term consequences of major incidents on mental health. I worry that the response to covid-19 in the UK suggests we haven’t learned that lesson.

This post was filed under: Posts delayed by 12 months, Things I've learned, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , .

The credulity of most Apple coverage

Over my cornflakes this morning, I read Ben Hoyle’s interview with Tim Cook, CEO of Apple, in The Times Magazine.


This was one of those interviews which is sort of interesting but doesn’t really say much. Though I was quite taken with this description of Apple’s canteen where the cutlery is hidden from view in an illuminating example of form over function:

You can’t tell what the chefs are cooking because there are no menus on display (the options are on your phone if you’re an employee). You don’t seem to be able to pay cash for anything and there are no sauce sachets or eating utensils to be seen unless you know where to look (they’re with the other unsightly essentials like bottled drinks and napkins, sunk out of sight in smooth, curved central islands reminiscent of giant iPods).


What really struck me about this interview was the weird cognitive dissonance in the tenth paragraph. In this paragraph, Hoyle points out that:

Apple’s App Store is “curated” to the extent that you (and your children) won’t find hate speech or pornography on there.

That is, Apple – for better or worse – prioritises its values over the freedom of its customers to easily use the platform for activities which meet with disapproval from Apple. I wish this (puritanical?) attitude had been used to challenge in this bit of the same paragraph:

Apple has regarded privacy as “a basic human right” for a long time and “built the company around” that belief. The sprawling, intimate personal data profiles that companies like Facebook and Google compile “shouldn’t exist”, Cook thinks.

Cook claims that Apple is built around privacy. Yet, while Apple is happy preventing access to hate speech on the App Store, it actively promotes the Facebook app despite it asking for user permission to build data profiles which Cook says are antithetical to everything Apple stands for.

This seems a really odd moral position to me: if your company is reputedly built around one “basic human right”, why allow apps which violate that fundamental belief and ban apps which contravene less dearly held standards? The answer seems fairly obvious to me: the Facebook and Google apps are among the most popular, and are core to the iPhone experience. But can you really claim something is a cornerstone value if you ignore it to sell more phones?


I was also a bit riled up by this ludicrous comparison:

On cybersecurity … the company also protects its FaceTime and Messages apps with end-to-end encryption unlike, say, Google’s standard Gmail.

Why compare a closed messaging system, where end-to-end encryption is easy, with an open standard like email? That reads like a line supplied by Apple. It should have been challenged by asking if Apple’s iCloud email service protects messages with end-to-end encryption, which of course it does not.


There are a lot of things that Apple does extraordinarily well. It is evidently one of the corporate success stories of our time and has inspired phenomenol brand loyalty among a huge population of users. But it isn’t perfect.

Much of the media, and Hoyle’s article is no exception, seems far too credulous when it comes to Apple. Coverage of Apple would be much more satisfying if it showed a degree of balance or at least an attempt at challenging some of the more outlandish media lines rather than simply repeating them verbatim.


The picture of Tim Cook at the top of this post was uploaded to Flickr by Fabio Bini, and is used here under its Creative Commons licence.

This post was filed under: Media, News and Comment, Posts delayed by 12 months, Technology, , , , .

Weekend read: Jonathan Ive designs tomorrow

On Sunday, I read a great interview with Apple’s master of design Jony Ive in The Sunday Times. As I read it, I thought that I’d have loved to share it as my weekend read, and was disappointed that I wouldn’t be able to since The Sunday Times is behind a paywall. Hurray, then, for TIME, who have reprinted John Arlidge’s great interview on their funky new website. It’s well worth a read.

This post was filed under: Weekend Reads, , , , .

2D: Apple (again)

Published a fortnight ago, my last 2D post offered two articles about technology giant Apple. With an originality rarely surpassed by this blog, today’s 2D post is about… Apple.

Having come across two more brilliant articles about the company in the last couple of weeks, I didn’t want to deny you the pleasure of reading them simply because I’ve done something similar recently.

My first selection today is this recent Guardian article by their technology editor Charles Arthur. He makes the point that while the Apple Maps app is often a source of ridicule, within the US at least it appears to be winning the long-game, with Google Maps losing millions of users to Apple’s version. It’s one of those interesting articles that explains why the cultural narrative around a certain story borders on counter-factual.

My second selection is this article from The New York Times published last month, and written by Fred Vogelstein. It’s been pretty widely shared, but I only got round to reading it last week. It’s a remarkable account of the development of the iPhone, and – perhaps most interestingly – the development of the iPhone’s launch announcement, and how buggy the iPhone was at the point it was announced. It’s a remarkable tale.

Next time round, I promise you something that’s not Apple…!

2D posts appear on alternate Wednesdays. For 2D, I pick two interesting articles that look at an issue from two different – though not necessarily opposing – perspectives. I hope you enjoy them!

This post was filed under: 2D, , , , , .




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