It’s been years since I left Twitter. In the end, it was a simple observation about the effect that opening the app had on my mood that made me quit:
I’d felt relaxed before I opened Twitter; now I was mildly stressed.
Since then, the arguments against what’s now called X have only mounted, and perhaps become so widely understood that they’re no longer worth rehearsing. I don’t regret deleting my account, and sometimes wonder what I ever saw in the service in the first place.
I remember attending a course some years ago during which Twitter was used for discussion during the presentations. It was enormously helpful and engaging; it felt like the future. It’s impossible to imagine that happening in a constructive way nowadays, without the chat becoming hijacked by non-attendees or descending into incivility. The moment has passed.
The image at the top of this post was generated by DALL·E 3.
Twitter’s most underrated function is that it is a tool for social mobility.
After graduating into the financial crisis, I moved to London and I didn’t know anyone. My parents are not super wealthy, I went to a normal comprehensive school in the Midlands – and then to a post-1992 university. So when it came to getting a job and building a professional network, I was essentially starting from scratch.
But the one asset I did have was that I was a Twitter early adopter. Through the platform I discovered an entire professional world that would historically have been closed off to me, and as I followed journalists, politicos and other high-flyers, I was able to glimpse into their world, learn the industry gossip, identify the behind-the-scenes power-players and master the terms of art. Scrolling my timeline was like having a permanent spot at the water-cooler of London’s political and media elite.
I’ve never previously considered Twitter from the perspective of social mobility, but now that James has pointed it out, it seems obvious. Indeed, when I was active on Twitter in the early stages of my career, it helped me to make professional connections in a similar way. Public health in England is a small professional world, and as a result, it is disproportionately London-centric. Twitter helped me to make professional connections even from afar.
Yet, looking back, many of the people I made professional connections to were the—for want of a better phrase—‘extremely online’ colleagues, who were often not as influential, switched-on or expert as they thought they were.
Last week, we heard complaints at the COVID inquiry about politicians’ inability to distinguish between absolute and relative risk. Not many years ago, I did my best to explain the same to an uncomprehending prominent professional by direct message on Twitter. They may have been rarely off the telly and hugely popular on Twitter, but the conversation revealed their grasp of the basics to be a little loose. Another told me that a study they shared was significant because of a wide confidence interval, which they believed to demonstrate a very high level of confidence: an almost perfect inversion of the true meaning.
I came to learn that the people with deep knowledge and real, lasting influence tended not to be active members of the Twitterati. In my field, at least, when ‘extremely online’ people reach positions of real-world seniority, it can become somewhatfraught. Public health is a naturally complex, subtle and political field which perhaps doesn’t reward talent for brief, blunt, off-the-cuff responses. There are exceptions, of course, and I’m not inured to the irony of writing all of this in a blog post.
In politics and journalism, public engagement is the job, so naturally, excellent practitioners will often do well on social media. In these fields, Twitter is a perfect tool for social mobility, precisely as James describes. In medicine, I’m not so sure.
The image at the top of this post was generated by DALL·E 3.
Over recent months, I’ve becomemorecertain in my position that the BBC shouldn’t be creating and sharing material on closed social networks. I’m defining ‘closed’ as anything that isn’t available to the public without a login. For example, BBC journalists shouldn’t—as part of their job—be posting threads on ‘X’.
Universal access is a core part of what the BBC stands for. Indeed, they’ve always aimed (with variable success) to give equal access to their television services regardless of the platform rather than giving preferential treatment to, say, Sky subscribers. I shouldn’t have to give my data to a third party to receive BBC content.
I used to think the same of government bodies, but then I changed my mind: it’s the responsibility of the government to reach people where they are, no matter how unpalatable that location.
A couple of weeks ago, Ryan Broderick gave me a whole new suggestion to ponder when he suggested that all politicians should be banned from private social networks. It is coming up to a month since he wrote that, and it’s been swimming around my mind ever since.
On one hand: clearly, there’s a risk of politicians being duplicitous by posting different things on different closed social media networks.
But on the other: ‘twas ever thus. I’m sure politicians have always said things in closed fora that they might not say elsewhere. The bit they write for a church newsletter is probably quite different in tone and content to the speech they give at the local social club. That’s clearly not wrong nor necessarily bad. If they end up saying contradictory things to different audiences, then they risk exposure.
It’s fair to say that the internet is not a church newsletter: for one thing, social media content has the potential to travel further faster than anything handed out in hard copy. But that’s actually protective of the underlying principle: the further content spreads, the greater the probability of inconsistencies coming to light.
So, despite my misgivings about social media, I don’t think I’m with Broderick on this one.
The image at the top of this post was generated by Midjourney.
I guess my question is, what was he paying for? Musk didn’t want Twitter for its employees (whom he fired) or its code (which he trashes regularly) or its brand (which he abandoned) or its most dedicated users (whom he is working to drive away); he just wanted an entirely different Twitter-like service. Surely he could have built that for less than $44 billion? Mark Zuckerberg did!
This framing misses the true shape of Musk’s project, which is best understood not as a money-making endeavor, but as an extended act of cultural vandalism. Just as he graffitis his 420s and 69s all over corporate filings; and just as he paints over corporate signage and office rooms with his little sex puns; so does he delight in erasing the Twitter that was.
I found myself challenged by this. Newton is among my favourite tech journalists, and I highly value his analysis. But can I really buy that Musk is openly engaging in an intentional, extended act of cultural vandalism?
I’m predisposed to dislike Meta’s new social media app Threads. It’s years since I left Instagram and Twitter, and I haven’t missed either of them. I’m therefore unlikely to be convinced by something which seems to be a combination of the two. But equally, my lack of engagement means that I’m not well-informed, and my opinions ought to be taken with a pinch of salt.
Yet, Threads has been unavoidable in recent days, with acres of press coverage. In this post, I want to reflect on some of the things I’ve read.
I don’t feel particularly motivated to write about Threads, the Instagram-in-Twitter-form social network that Meta launched this week. It feels like a social network that exists to check a box for a company that owns a lot of social networks. But I do think it represents something about the moment that we’re in, where people are so desperate for a certain kind of experience that they will go from the hands of one billionaire to another, in hopes that will give them what they don’t feel like they were getting before.
It would be a bit rich of me to claim that I don’t feel motivated to write about Threads at the start of a blog post about Threads. But I do feel removed from it. I can’t imagine I’m ever going to join the service, and—in all honesty—I think the moment for this sort of short-text-based social media service has probably passed.
The thing that makes Twitter distinctive, Mosseri said, is that replies are given the same visual priority as the original posts. In a world where every other social network buries comments underneath posts, Twitter elevates them. And that encourages people to participate in discussions.
“The post-and-comment model is great,” Mosseri said. “But it really does not support public discourse nearly as well as the tweet-and-reply model. Elevating the reply to the same level as the original post allows for much more robust, diverse discourse.”
I fundamentally disagree with this: I think giving replies equal prominence to original posts fuels terrible discourse. It pits experts on the same level as conspiracy theorists. It encourages people to seize on the tiniest error, the most abstracted perceived slight, in any Tweet in order to ramp up engagement with the reply. It encourages attack, not discussion, and pile-ons (a natural by-product of giving responses the same prominence as original posts) squeeze out diversity rather than encouraging it.
What comes after Twitter is a much more fragmented landscape. Many social-media sites command significant audiences, but no single platform can do what Twitter once did. A journalist can make a big bet on one platform, or they can try to hedge and be active on Reddit, YouTube, TikTok, Substack, and, as of this week, Meta’s Threads—give or take a dozen more. But who has the time? And besides, you don’t get the same reach. TikTok and YouTube command enormous but typically niche audiences.
I’ve written with boring frequency on this site about the BBC’s promotion of Twitter. This is, in my view, the wrong approach for myriad reasons, but the more the social media landscape fragments, the more unsustainable that approach becomes.
Imagine a 2024 Presidential election fought between Joe Biden and Donald Trump. Suppose Biden continues to campaign on Twitter, but that Trump restricts himself to Truth Social, safe in the knowledge that he won’t be banned or fact-checked and that his messages will find their way beyond the network anyway. Would the BBC continue to promote only the platform used by only one of the candidates? Self-evidently not. Would it promote Truth Social? No chance.
And so, the era of free promotion of a particular network ends… surely. We presumably revert to “Campaign X said Y”, rather than “Candidate A posted on social network B”. The latter has never made sense for the BBC anyway: it’s no more logical than saying “Party M has posted a press released on media repository N”, which has never been a thing.
Threads won’t benefit (in the long-term) from the free promotion that built Twitter.
This stood out to me because I well remember, in the days I was on Facebook, the frequency with which “escaped zoo animals” were reported in connection with any number of news stories. I remember this because I briefly parodied it in an email to partners after arranging rabies vaccinations for an individual bitten by a wild animal abroad.
This is a long-standing and easily disproved item of fake news which could reasonably cause unnecessarily fear among readers. Even all these years on, Meta hasn’t got a grip of this simple stuff. The idea that Threads will be a reliable source of anything, or a place for informed discussion, is clearly not rooted in reality.
My verdict: Threads sucks shit. It has no purpose. It is for no one. It launched as a content graveyard and will assuredly only become more of one over time. It’s iFunny for people who miss The Ellen Show. It has a distinct celebrities-making-videos-during-COVID-lockdown vibe. It feels like a 90s-themed office party organized by a human resources department. And my theory, after staring into its dark heart for several days, is that it was never meant to “beat” Twitter — regardless of what Zuckerberg has been tweeting. Threads’ true purpose was to act as a fresh coat of paint for Instagram’s code in the hopes it might make the network relevant again. And Threads is also proof that Meta, even after all these years, still has no other ambition aside from scale.
If you look back at every era of the internet, towards the end of each, you’ll see a whole pile-up of forgotten apps that tried to swoop in and bring back or replace something that was dying or dead. Myspace tried to bounce back with a redesign. Vine was going to be resurrected as Byte. BeReal was marketed as a way to recapture the simple fun of Snapchat, etc. But it doesn’t really work that way. Our tastes change. We move on. And then suddenly we can’t imagine ever going back.
I’ve wrongly predicted the death of Twitter an embarrassing number of times. I even did it earlier this month. I think Broderick might be right that it’s the class of services that is fracturing and dying, not just Twitter specifically. And that bodes ill for Threads.
People are never going to be as concerned with privacy stuff as they are with I want to be where my friends are. I want to try something new and interesting and see if it works. And if that initial experience is easy, fun, and intriguing, the potential to hook a new user and turn them into a quality repeat customer is very high.
It’s fair to say that Warzel’s overall impression of the prospects for Threads is less positive than this brief quotation implies. But this quotation stood out for me because I think Warzel is right.
Warzel’s words reminded me that I often overhear people talking nonsense about Facebook spying on them through their phone’s microphone and inserting related adverts into their feeds. Yet, none of them have deleted the app or left the service… even when they genuinely believe they are being covertly surveilled.
Privacy is not a big deal to most people, which probably works in favour of Threads.
It’s probably not in their favour that when I think of ‘Threads’, I think of this:
The image at the top of this post was generated by Midjourney.
It seems an unsustainable position for the BBC to produce content which cannot be seen except to those willing to give their email address or phone number to Elon Musk. It’s not reasonable for emergency services to use Twitter to give important safety messages when these aren’t publicly accessible. It’s not right for the Government to share messages exclusively via a closed platform.
This must surely be the beginning of the end for Twitter’s relevance in the UK.
The image at the top of this post was generated by Midjourney.
Twitter has evolved into a platform that is indistinguishable from the wastelands of alternative social-media sites such as Truth Social and Parler. It is now a right-wing social network.
He points out that
In just a few months, Musk has actively worked to elevate a particular right-wing, anti-woke ideology. He has reinstated legions of accounts that were previously banned for violating Twitter’s rules and has emboldened trolls, white-nationalist accounts, and January 6 defendants.
I’m not on Twitter, and so have nothing to measure this up against. But I’d observe that we’ve seen lots of large media organisations exit the platform recently.
Hypothetically, I don’t think I could imagine a caption on the BBC’s flagship television news programme promoting their political editor’s Truth Social profile, if such a thing were to exist. Is it reasonable for them to continue to promote Twitter like that?
The image at the top of this post was generated by Midjourney.
it does all lead me to wonder if the tide is turning, and whether by this time next year we’ll still see the same constant exhortations by television and radio programmes to follow their people on Twitter and to Tweet out our opinions. Maybe enthusiasm really is waning.
This was based on the toxic nature of the site and the strong evidence around its impact on mental health. And this was six months or so before Elon Musk took control of the site, a development that can’t be said to have improved either of these factors.
If anything, the TV exhortations to use Twitter have only increased. Most bulletins on the BBC News Channel now feature the presenter asking the viewer to follow them on Twitter. When I was growing up, it would have been unimaginable for a BBC newsreader to actively promote a non-BBC service from behind the desk. Now they do it almost hourly, and for free, for a service that seems to cause the BBC endless trouble.
We live in strange times.
The picture at the top of this post is an AI-generated image created by OpenAI’s DALL-E 2.
Over the course of the last six months or so, I’ve gradually drifted away from Facebook, Twitter and Instagram. In the last few weeks, I’ve deleted my accounts. This feels oddly transgressive, and friends who noticed have responded with mild alarm and a single universal question: ‘Why?’
There is no straightforward answer: it’s a complex web of emotional, social and rational reasons rather than a logically constructed ‘position’. Nevertheless, I thought it might be interesting to scribble down some thoughts on the topic.
I joined Facebook in (I think) 2005. I was a student at the time and so able to join as soon as Facebook ‘launched’ at my university. It connected me with my friends and solved a genuine problem of how best to share things like photos from events.
A year later, Facebook opened to anyone with an email address, and schoolfriends and relatives quickly found their way onto my ‘friends’ list. I appreciated this passive approach to gaining insight into the lives of others, and I felt a genuine connection with people I hadn’t seen for years.
I was also a relatively early-adopter of Twitter, signing up in around 2007. I used the service for a variety of purposes over the years, including ‘micro-blogging’ – posting standalone tweets which I also cross-posted to this very website. Over the years, I built up a collection of interesting people who I ‘followed’, and enjoyed debating and sparring with them.
I also started to use Twitter for work purposes, promoting events I’d been involved in, tweeting about conferences I was attending, and that sort of thing. The service became something of a professional networking platform for me.
I was not an early adopter of Instagram. I don’t think I ever worked out how to get the most out of that service: I ‘followed’ people I knew in real life, and enjoyed seeing their photos. I also followed a few accounts which posted beautiful travel photos because they made me dream of summer holidays.
It didn’t take me too long to realise that Instagram wasn’t for me. I’d been posting for a year or so when I gradually drifted away from the service, and eventually stopped opening the app. There was no conscious decision behind that behaviour.
Reflecting on it, my Instagram feed seemed to me to have a single emotional note: joy. There’s a Glenn Slater lyric about ‘forcing you to feel more joy than you can bear,’ and that’s what Instagram did for me. It’s wearing to browse a world where everyone presents as constantly delighted.
I don’t want to live in a world of constant ecstasy; perhaps I’m a grumpy git, but I need a bit of shade to better appreciate the light. And I suppose the same is true of my social media feeds.
The advertising on Instagram also served to undermine the emotion in a perverse way. Artfully taken pictures of crappy products undermine the sentimentality and emotional pull of the service. Putting a beautiful picture of a terrible product alongside a beautiful picture of a magnificent vista undermines the latter. And Instagram ‘influencers’ trying to shill crap always left a nasty taste.
At heart, the service just didn’t make me feel happy anymore, and I drifted away. I didn’t delete my account, but I did eventually delete the app.
It was Brexit that pushed me off Twitter.
Twitter has always had the capacity to facilitate unproductive tribal debate. The format is part of the reason: it isn’t possible to develop a sensible argument in 140 (or even 280) characters. Debates rage about individual word choices while wider context is missed.
The Twitter community also has an inflated sense of its own representativeness and importance. People think their Twitter bubble reflects the ‘general view’ of the world and become enraged and upset when reality conflicts with that perception. Conspiracy theories abound, the ‘mainstream media’ gets pilloried for reflecting mainstream opinion rather than that of the ‘twitterati’, and the whole community frequently becomes angry.
Anger drove me away from Twitter: not the anger of others, but my own anger. I’d habitually open my Twitter feed on my phone from time to time and noted that it always made me feel angry. I could be annoyed at a story of injustice that would otherwise have passed me by; frusrtated by someone’s absurd perversion of a news article or viewpoint; or angry at myself for hypocritically thinking less of someone for ranting on Twitter.
Once, I habitually opened the Twitter app while strolling along the promenade in Nice on a beautifully sunny day. There was a lot in my feed about Brexit, including some ‘real life’ friends espousing extreme positions and abusing politicians. The angry mob raised my dander, and I fired off a tweet about this being the first and only time I’d ever get to wander around this beautiful city as an EU citizen.
As I walked on, I reflected: I’d felt relaxed before I opened Twitter; now I was mildly stressed. I’d posted what amounted to a pointless rant, and just contributed to the collected unhealthy rage. I opened Twitter again, deleted the tweet and deleted the app.
It was covid that drove me off Facebook.
My feed became clogged with covid posts, many of them factually wrong, many angry and many seemingly calculated to generate fear. I felt that the time had come for a break from Facebook, and I deleted the app, intending for this to be temporary.
I had temporarily stopped looking at Facebook for periods before: it becomes a pretty awful place in the run up to elections, for example, and I’d tended to opt out.
The difference this time was that I realised that I hadn’t missed it. I had thought that I enjoyed keeping up to date with the antics of schoolfriends and others I haven’t seen in decades, but I came to realise that frankly, my dear, I didn’t give a damn. I’m just not that bothered about the minutiae of the lives of people I would probably no longer recognise on the street.
I was no worse off for not knowing the ins-and-outs of someone’s frustration with the covid one-way system in Tesco, or that the child of someone I barely know has drawn a picture of the virus, or that an acquaintance’s neighbour didn’t join the Clap for Carers. Conversations about these sorts of things are far richer than seeing them written on a screen could ever be. And seeing them baldly written on screen brought out a slightly judging side of my personality of which I’m not terribly fond.
I decided to make my absence a little more permanent. I initially prolonged my period of abstinence, but then came to worry that I might be notable by my absence. What if friends were ‘tagging’ me in posts and I was appearing to ignore them? This didn’t seem fair. And so, I decided to ‘deactivate’ my account.
‘Deactivating’ an account is what one must do on Facebook to keep using Facebook Messenger; it contrasts with ‘deleting’ an account, which removes all data and prevents a person from using any Facebook-badged services. There is no-one I speak to exclusively on Facebook Messenger, so I did ponder for a while whether to delete my account altogether given Facebook’s appalling privacy record. But I reflected that I use other Facebook services such as WhatsApp, so why create hassle for myself? ‘Deactivation’ was for me.
Except, my account mysteriously kept ‘reactivating’, and in a fit of pique when logging on to deactivate again, I got fed up and decided that account deletion was for me after all. I clicked the button… and then a seemingly endless parade of further confirmatory buttons.
I haven’t missed it since.
Oddly, covid briefly drove me back to Twitter. Social distancing’s ability to cancel meetings meant that I was missing my profession network, and I thought that engaging via Twitter might be a good idea. It didn’t work out well.
I engaged in a casual conversation with some microbiology colleagues about a small detail of some guidance with my employer’s logo on it, trying to understand the virological basis behind it. This is exactly the sort of ‘corridor’ conversation I would have in person all the time. It turned out that the guidance was wrong, and some colleagues were, I think, mildly annoyed that I’d had a public conversation about this.
I thought: what’s the point? Better to have conversations away from the febrile atmosphere of Twitter, where anything might end up offending people at any given moment. And so I disengaged again.
It took a long time for me to come to the decision to delete my Twitter account. I knew I didn’t want to use it for work or personal purposes, but I did auto-post to Twitter frequently. For example, my blog posts and Goodreads reviews usually auto-posted, and could lead to some interesting discussions both in person and online.
The problem was the same as for Facebook: what if my lack of attention to ‘mentions’ and messages were taken as a slight?
I initially changed my account name to include the words ‘unmonitored account’ and updated my ‘bio’ to say that I no longer used Twitter. But then, I came to reflect that I’m not self-obsessed enough to truly believe that people want to see my stuff auto-posted despite me not engaging with the service. I decided to delete my account altogether.
I have been surprised by how few people have even noticed my absence on these platforms, or at least asked me about it in person. Even members of my own family haven’t noticed that I’m no longer around on these services. The only time it has come up is when people have asked why they can’t tag me in posts.
I don’t think it has had any real impact on my own life with the exception of removing a complication. I have noticed that I have slightly richer social conversations, because when ‘catching up’ with people, I haven’t already derived most of what they’re telling me from online feeds: but I don’t know whether the other party feels the same way, or whether this is a biased judgement.
Contrary to much that is written on this topic, leaving these services has not ‘changed my life’ for good or ill. I suspect I’ll re-join these services or their successors in years to come. But the sort of social media offered by these three service is not for me right now. And I’m content with that.
Image credits: The image at the top of the post, showing a mobile phone with the Facebook logo scored out, was posted to Flickr by bookcatalog and is re-used here under its Creative Commons licence. The second image is an edited screen capture of the Facebook homepage, made by me. The third image is a version of an image posted to Flickr by TT Marketing, which I have modified and re-used here under its Creative Commons licence. The fourth image is a version of a picture posted to Flickr by Cambodia4kidsorg, which I have modified and re-used under its Creative Commons licence. The fifth is another of bookcatalog’s pictures, modified and re-used under its Creative Commons licence. The seventh is modified from an image posted by hedera baltica, re-used under its Creative Commons licence. The eighth and final image, which shows a crater on Mars, was originally posted by mariagat mariagat and has, again, been modified and re-used under its Creative Commons licence.
I predict that the BBC is about to enter one of the most turbulent periods in its history – and I’m not certain whether it will come out the other side in a recognisable form. The next decade may well be the one in which the licence fee becomes unsustainable.
I desperately hope this doesn’t happen. I think the Beeb is the world’s greatest broadcaster, and one of Britain’s most awesome institutions. Yet the signs are there, and I think the Beeb needs to sit up ad notice them.
The BBC’s raison d’être has always been to “inform, educate, and entertain” – and, as successive Directors General have been keen to point out – that order of priorities is crucial. In recent years, the BBC has faced real challenges with the latter two of these, but it’s about to be shaken by an impossible threat to the first.
It’s mission to “entertain” has been threatened in recent years by the approximately decennial shifts between ITV and the BBC in dominance of Saturday night TV: the last decade of Pop Idol, X Factor, I’m a Celebrity and the Talent franchise has been ITV’s. The BBC has also had real difficulty catching up with commercial operators in its engagement of young adults. And the Brand-Ross affair caused stifling restriction to creativity at the hands of “compliance”. But by and large, it seems to be finding its feet, and learning to walk through he entertainment genre again.
The aim to “educate” has been challenged by the ludicrous QueenGate scandal, where non-broadcast footage of the Queen was edited out of sequence. The BBC’s massive over-reaction probably harmed its trustworthy reputation. And the exile of almost all high-brow factual programming to the digital diaspora of BBC Four made for an excellent channel, but also for frequent accusations of dumbing-down elsewhere. And getting Jeremy flipping Vine to “host” Panorama was unforgivable – though I suspect that’s more a personal bugbear than a threat to the corporation’s future existence.
The most significant threat to the BBC has always been any threat to its news output. If it can’t reliably “inform”, then it has no core purpose. And, I think, it’s this aspect of the BBC’s purpose that is about to be shaken to its core.
The Times has declared itself many times (even, laughably, recently) to be “the newspaper of record”, and – to borrow the expression – the BBC’s news bulletins have always been the broadcast bulletins of record. The lead story on the Nine or Ten O’Clock News has always been, by definition, the “big story”. Alistair Campbell obsessed over the Labour Party’s position in the running order because he knew that closeness to the top guaranteed closeness to the top of everyone else’s running order. The BBC’s bulletins have, for many years, been the arbiter of importance in this country’s news cycle. And it is this that is under threat.
I think it was Tim Cook, though it could easily have been someone else, who described the notifications centre in. iOS 5 as compiling “your life’s breaking news”. And that is the crux of the problem. The democratisation of the media, brought about by social media as much as anything else, means we all have a “top story” now.
The BBC is forever being criticised on Twitter for not covering some story or other in huge detail – be it famines (East Africa), protests (block the bridge), or reforms (NHS). People are passionate about their pet topics, and want to see the BBC leading on them. The positive reinforcement from similarly interested people on social media reinforces individuals’ perceptions of the popularity and importance of the cause: “Everyone in my Twitter feed supports x, yet it hasn’t been on BBC News”. Folk also tend to read websites and subscribe to RSS feeds that share their own views and agenda, further reinforcing their own belief of the importance of the story. But, of course, the range of stories believed to be important across all individuals is huge.
The BBC’s traditional hierarchy of the importance of stories no longer applies to the majority of viewers. People begin to believe that the BBC is ignoring their interests, perhaps because it is biased. In fact, the interest is a small minority one, thought to be a larger one only because the individuals is surrounded by factors which positively reinforce that view.
The problem is exacerbated by BBC funding cuts, which mean that the number of stories which get any coverage at all is reduced.
Yet the BBC’s news starts to seem irrelevant, or even biased against every individual’s views. “Why cover Liam Fox / Steve Jobs / Nick Clegg, when he’s just one man? The BBC should be leading on NHS Reform / Block the Bridge / Famine / General Strike / Pensions / Finance because that affects us all, everyone’s interested in it, and it’s a really important story.”
Recently, I’ve been following NHS reform with particular interest, and felt this effect myself. There was little coverage of the Lord’s vote on the NHS reform bill, but my Twitter feed and selected websites had been covering events minute-by-minute. To me, the story seemed earth-shatteringly huge, and I had difficulty understanding why the BBC was effectively ignoring this massively important story. Except, in the grand scheme of things, it was essentially a procedural Lords discussion about a Bill progressing through Parliament. There was a popular campaign to block it which never had the scent of success, and by the end of the day, we knew little that we didn’t know at the start. Yet to me, this story remained huge, and the BBC’s lack of coverage felt disenfranchising.
As more people embrace social media, and as news sources fragment into finer and finer grain communities, the gap between the stories the BBC’s website and flagship bulletins see as important and the stories we as individuals see as important will turn from a crack into a gulf. People will question the purpose of the BBC, and struggle to see its importance. “If the BBC can’t even cover x properly, then what’s the point?”
If trust in the BBC’s news is eroded like this, then it’s unique funding stream becomes increasingly difficult to defend – especially in recessionary times. And in a decade which looks certain to be dominated by the Tories, who is going to stick up for it politically?
For the BBC to survive, it needs to change its news output. A homepage which “learns” about your interests and prioritises its news hierarchy appropriately might be the beginnings of a start. But how the BBC can possibly reflect the conflicting priorities of millions of people in a meaningful way against a shrinking budget is beyond me – and that’s why I fear for its future.
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