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Global IT failure shows the problem with multimodal journalism

When The Times started publishing its ‘compact’ edition in 2003, initially alongside the broadsheet format, there was a lot of debate about the potential impact on its journalism. One concern its journalists wrote about publicly was that in a compact size, it becomes more tempting to ‘hang’ stories around photographs, which can pervert the way that stories are covered.

Two decades on, this feels a bit quaint: large numbers of journalists for most media outlets work in multiple formats, writing stories, taking photographs, and filming videos, for example. But it feels undeniable that this has changed the weight that is given to different aspects of stories.

For example, over the last few days, we’ve been subjected to a huge amount of news coverage about a widespread computer fault. A huge proportion of the coverage—the lede in most cases—has been the impact on air travel. Yet, there is no reasonable interpretation of this story in which air travel is the most significant angle. The effect on GP services, for example, will have affected far more people and almost certainly caused more harm—and the underlying technical issue, and the way it has affected so many system across many countries, is a much more interesting analytical story.

I posit that the reason for the heavy weighting towards air travel is the multimodal way in which journalists now operate. It’s very difficult to create images of the problems with GP systems, and even more so to illustrate IT problems, yet airports provide an immediately available endless supply of emotive imagery of huge queues. That imagery can be easily supported by information on flight cancellations that’s freely available on websites journalists can access from their desks.

The lede becomes what’s easy rather than what’s important. Images become more important than analysis. We’re all less well-informed as a result.

This post was filed under: Media, News and Comment.

On a scale of one to ten…

There’s a form I have to fill in at work every quarter, in which I’m invited to answer the question ‘How are you?’ with an integer. The instructions say that I ought to ‘rate how things are feeling 1-10’.

Anyone who knows me well enough will be unsurprised that I have a cut-and-paste paragraph that I shove in the box intended for an integer. It explains that I am declining to answer in the requested format because I cannot summarise how I feel in that form, and that I find the question inappropriate and mildly offensive.

Nobody has ever questioned my response.

I was reminded of that when I read this article by Elisabeth Rosenthal in The Atlantic. As a doctor, Rosenthal admits that she has asked many patients to rate their pain on a scale of zero to ten, but reflects on how useless this question is when asked to rate her own pain:

Pain is a squirrelly thing. It’s sometimes burning, sometimes drilling, sometimes a deep-in-the-muscles clenching ache. Mine can depend on my mood or how much attention I afford it, and can recede, nearly entirely, if I’m engrossed in a film or a task. Pain can also be disabling enough to cancel vacations, or so overwhelming that it leads people to opioid addiction. Even 10+ pain can be bearable when it’s endured for good reason, like giving birth to a child. But what’s the purpose of the pains I have now, the lingering effects of a head injury?

The article dives into the history and future of this kind of pain scale and was a great read: it’s well worth a few minutes of your time.


The image at the top of this post was generated by DALL·E 3.

This post was filed under: Health, , .

Ballyholme beach

This post was filed under: Photos, , .

The Old Town Hall

Middlesbrough’s Old Town Hall was built in 1846 on a prominent site in the town’s marketplace. It was—and is—a surprisingly small building for a Town Hall, and by the 1880s, a decision was taken to replace it with something more substantial, located closer to the developing passenger railway.

The part of town where the Old Town Hall became steadily less prominent over time, and by the 1950s it was filled with mainly slum housing, which was summarily demolished. A new housing estate, St Hilda’s, was put up in the 1970s, with the Old Town Hall repurposed as a community centre. The centre closed in 1996, and the Old Town Hall has stood empty ever since.

But worse was to come: the 2000s brought the demolition of the St Hilda’s estate, leaving the Old Town Hall not only empty, but also abandoned in the middle of nowhere. These days, it’s on a sorry sight: I had to fight through the weeds to get to it. It feels as though it is being reclaimed by nature. There was something surprisingly soothing, natural and cathartic about the scene.

But it may yet have a future, as the surrounding area is redeveloped once again. The Council intends to reopen the Old Town Hall as a digital and creative hub, linking in with the nearby businesses in those sectors. The Council has already received £1m of funding to safeguard the building, and has applied to the National Lottery Heritage Fund for a further £3m. Here’s hoping.

This post was filed under: Photos, Travel, .

‘Walking’ by Erling Kagge

Last month, I enjoyed a series of reflections on silence by the Norwegian explorer Erling Kagge. Walking is the follow-up, published in 2020, in which Kagge shares reflections and observations about putting one foot in front of the other. He draws on all kinds of sources, from ancient philosophy, to his father’s death, to cutting-edge cockroach research.

Kagge’s overall message is that walking makes us human: the more one walks, the more human one becomes, and the more knowledge one absorbs about oneself and the world. He argues convincingly that if people walked more, the world would be a better place. And he suggests that walking is the ‘best medicine’, in terms of both physical and mental health.

Kagge also quotes an astonishing statistic, which I’ve since found comes from a 2016 survey, which says that 75% of 5-12 year olds in the UK spend less time outside each day than the average UK prisoner (one hour). I’m amazed that I’ve never come across that statistic before in my public health work.

I’m predisposed to like this book because I agree with most of its arguments. I was particularly struck by a passage in which Kagge discusses how our perception of time changes according to the speed of travel:

When you move fast to save time, time moves fast, too. I’m always struck by how little time you actually save by driving. When you walk, time stretches.

This rings true. I’m lucky enough to be able to walk to work each day, but on the rare occasions when my 45-minute stroll is compressed into a shorter bus or car journey, I feel like I have lost rather than gained time. The walk really does seem to stretch my experience of time. I think this applies beyond walking: Wendy and I recently reflected that a recent holiday was hampered by arriving too fast on a direct flight, rather than us having the luxury of slower travel.

I thoroughly enjoyed this short set of reflections, and I will recommend it to others.

This post was filed under: What I've Been Reading, .

I didn’t hear that coming

While I’m not at all into cars, I have a vague policy-level interest in electric vehicles. I think they present fascinating dilemmas.

We desperately need to rapidly reduce the burning of fossil fuels if the planet is to remain habitable, and it seems inevitable that the adoption of electric vehicles will be an important staging post on the journey to a less carbon-intensive future.

Yet, it’s not an easy transition: there are all sorts of complicated policy problems, from the need to more rapidly develop the charging infrastructure, to developing better ways of tackling battery fires, to working out how best to manage life-expired battery-powered vehicles.

From an emergency planning perspective, allowing a controlled burn of a battery-powered vehicle isn’t a great solution if the vehicle is a battery-powered ambulance parked outside a hospital, or one of an entire fleet of fire engines parked next to one another. Decommissioning cars containing batteries which have simply expired is one thing, but safely transporting and managing vehicles whose cells have been compromised in major road traffic accidents is quite another. And so on and so forth… electric vehicles present 99 big problems in the service of solving the biggest planetary problem of all.

I therefore particularly enjoyed this article in the New York Times by Dionne Searcey, which profiles the introduction of an electric school bus in a US town. The ripples from that particular pebble were far-reaching. The one which surprised me most was, perhaps, the simplest:

The bus was so quiet that Mr. Nielson could hear his metal straw rattle in its travel mug as he navigated the brick streets downtown. And when he pulled up to some bus stops, where were the kids?

It turned out that children had been accustomed to running outside when they heard the loud diesel engine come roaring down the street. The new bus was almost too quiet.

“I told parents that, hey, you’re going to have to start looking because I don’t like to honk. It’s generally rude,” he said.

It’s well worth reading the full thing.


The image at the top of this post was generated by DALL·E 3.

This post was filed under: Travel, , .

Separated by a common language

There are more guns than people in the USA. More than 100 US citizens are killed each day by gun violence, mostly poor young black men.

When ’black lives matter’ became a slogan, some complained that ‘all lives matter’. Of course they do, but seeing that as a counterargument to the original statement misunderstands the desperate cri du cœur for the poor young black men who are killed in massively disproportionate numbers.

The repudiation of political violence in the USA over the past 36 hours strikes me as similar. Of course political violence is abhorrent. But where is the force of anger, the outpouring of rage, the flood of statements condemning the gun violence that killed tens of young black men in the last 36 hours? How is it that US society condemns an old white man’s grazed ear with so much more fervour than the deaths of thousands of other citizens every week?

This post was filed under: News and Comment, , , .

Iridescent irises

I recently began reading The Tortoise and the Hare by Elizabeth Jenkins, first published in 1954. Early on, Jenkins describes a character’s dark eyes, and where I would use the word ‘irises’, Jenkins used the word ‘irids’:

Her skin had the warm whiteness of marble in sunlight, her eyes were so dark the irids were indistinguishable from the pupils; the whites were a pale blue.

Why have I never seen or heard the word ‘irids’ before? Where did it come from? Why don’t we use it anymore?

To the OED!

As it turns out, the distinction between the words is not massively clear: as you’d guess, they share an etymology.

Certainly, ‘iris’ is more common than ‘irid’ these days, though some people prefer ‘irides’—with that extra ‘e’—as a plural form rather than ‘irises’. Indeed, ‘irides’ is listed in the 1900 OED as the preferred plural. There are two iris-related adjectives listed in the OED, both of which prefer a ‘d’ over an ‘s’: ‘iridal’ and ‘iridic’.

Comparing the frequency of usage of ‘irid’ and ‘iris’ is complicated by the fact that ‘irid’ is specific to the structure in the eye and the genus of plants, whereas ‘iris’ can also refer to the Greek goddess, a shape of crystal, and an asteroid—among other things.

One of the other things that can be described as an ‘iris’ is a rainbow. You might think you’ve never heard of this usage, but you probably have—just with a ‘d’ form of the word. The much more common word ‘iridescent’ is used to describe items that show many different colours when seen from different angles. ‘Iridescent’ is an adjective related to ‘iris’ in its ‘rainbow’ sense.

The preference for ‘iris’ as the anatomical term seems to have followed the standardisation of terms as medical publishing became a thing: Gray’s Anatomy has consistently used ‘iris’ since its first publication in 1858, and most textbooks—and latterly medical journals—followed suit. As medical science advanced rapidly in the 19th and 20th centuries, there was a strong push towards the standardisation of medical terms to ensure clear communication between medical professionals: see also the virtually total replacement of ‘apoplexy’ with ‘stroke’, of ‘consumption’ with ‘tuberculosis’, and of ‘dropsy’ to ‘oedema’.

Curiously, though, ‘irid’ was already pretty uncommon by the time Jenkins’s novel was published: its frequency of usage was similar to today’s. It was, however, much closer to its peak fifty years earlier, when Jenkins would have been growing up—so perhaps it was lodged in her lexis.

Perhaps in a similar way, I sometimes get teased for using certain words in medical notes: ‘don’ and ‘summarily’ are two examples. Both are words whose usage has collapsed since the decade when I was born, but which seem like perfectly ordinary, everyday words to me. As it happens, both were also less common in the 1950s than in the 1980s: the popularity of words can rise as well as fall.


The image at the top of this post was generated by DALL·E 3.

This post was filed under: Miscellaneous, , .

‘Earth’ by John Boyne

Earth is the second (and latest) book in Boyne’s promised quartet of novels themed around the elements. I read the first in the series, Water, last month.

You may recall that Water focused on Willow Hale, a woman who moves to a remote Irish island as she spends time coming to terms with the collapse of her family life. Earth picks up a few years later, and is narrated by Evan Keogh, a young island resident who was a relatively minor character in Water.

At the start of Earth, Keogh is a professional footballer, on trial as an accessory to the rape of a young woman allegedly committed by one of his teammates. As with Water, we gradually come to learn more about Keogh’s life story and the abuse he has suffered in his past, including while coming to terms with his sexuality. We also, of course, follow the progress of the trial while learning about the truth of the events the trial considers. Many of the revelations about Keogh’s background hark back to events described in Water, in a way that makes me look forward to re-reading the whole of the quartet at some point in the future.

As is Boyne’s usual style, his characters are all damaged, complete and emotionally complex. Often, Boyne’s plots are ridiculously implausible (and that’s certainly the case here), but he’s an author for whom that doesn’t matter. In Boyne’s novels, the plot merely serves as a background to character development, it is not the focus of the work. It is a little like opera in that sense.

Earth felt like a more direct novel than Water. In Water, most of the abuse is at one remove from the main characters who are reacting to it. In Earth, the narrator himself is both a victim and a perpetrator. This makes it a slightly harder read in some senses, but overall, I found that I enjoyed it slightly more than the first novel in the series.

The themes explored in Water and Earth were very similar: the long-term effects of abuse, pricking consciences, and the difficulty of reconciling public perception with reality. Boyne’s storytelling ability made the stories feel completely different, but I’m nervous as to whether he can pull that off twice more.

I look forward to finding out: Fire, the next in the series, is due to be released in November.

This post was filed under: What I've Been Reading, .

Orpheus never left the underworld

On Tuesday, the incomparable Diamond Geezer compared Transport for London’s 2004 plans for their network to the 2024 reality. He concluded:

The map may not have happened in full but a goodly proportion of it eventually did, delivering better transport links for all.

I thought I’d undertake a similar exercise for my home region—North East England—and see how we fared.

In 2002, with much fanfare, the regional public transport executive Nexus published a £1.5bn ‘visionary’ public transport plan, dubbed Project Orpheus. This was to combine light rail expansion in the region with the re-introduction of trams and the construction of a cable car on Gateshead’s quayside. By 2018, the map was supposed to look like this:

So, how much of the 2002 ‘vision’ actually happened? How much fell by the wayside? How much of it happened later than planned?

I’d go through proposal-by-proposal in the style of Diamond Geezer, but it’s not worth it: none of the proposed extensions to the network happened; all of it fell by the wayside. As DG says, ‘all that really matters is what got built’—and none of it did.

Which isn’t to say we got nothing: we’ve had two new infill stations at Northumberland Park (2005) and Simonside (2008), refurbishment of many stations and rebuilding of Haymarket (2009), North Shields (2012), South Shields (2019) and Sunderland (2024). Several single line sections have been converted to dual running, the train shed has been completely rebuilt, and a new communications system has made live tracking available in an app.

We’re also due to get new Metrocars to trundle around the Metro track, maybe sometime later this year, only a decade-and-a-half after the end of the design life of the existing fleet (which is, erm, falling apart to such an extent that timetables have been cut to run the service with few working trains—and even with that mitigation, punctuality fell to its lowest ever level).

Unlike London, we might not have received even a fraction of what was promised, but we have had hundreds of millions of pounds of investment… and that’s an awful lot more than some other places have got.

This post was filed under: Travel, , .




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