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MTAS designer rehired after £1.9m failure

Hold up!

See that little date above?

This post was published years ago.

My opinions have changed over time: I think it's quite fun to keep old posts online so that you can see how that has happened. The downside is that there are posts on this site that express views that I now find offensive, or use language in ways I'd never dream of using it today.

I don't believe in airbrushing history, but I do believe that it's important to acknowledge the obvious: some of what I've written in the past has been crap. Some of it was offensive. Some of it was offensively bad. And there's may be some brass among the muck (you can make up your own mind on that).

Some of what I've presented as my own views has been me—wittingly or unwittingly—posturing without having considered all the facts. In a few years, I'll probably think the same about what I'm writing today, and I'm fine with that. Things change. People grow. Society moves forward.

The internet moves on too, which means there might be broken links or embedded content that fails to load. If you're unlucky, that might mean that this post makes no sense at all.

So please consider yourself duly warned: this post is an historical artefact. It's not an exposition of my current views nor a piece of 'content' than necessarily 'works'.

You may now read on... and in most cases, the post you're about to read is considerably shorter than this warning box, so brace for disappointment.

Alan Johnson

MTAS was the utter failure of a computer system which was designed to match doctors to jobs but instead merely spewed out personal data onto unprotected parts of the internet leading to criminal proceedings and an unprecedented crisis in the training of junior doctors. It was hardly the government’s finest hour, and we’re still on course for crisis on 1st August as a huge number of doctors will be unemployed.

Earlier this week, it was stealthily revealed by the Department of Health that this now defunct system cost £1.9 million. That’s the same as over 70,000 GP consultations, which I think many people may consider a better use of the money. That cost is merely for the system itself – the upset it has caused through it’s failure and the contemptible lack of contingency planning is estimated by some to run into billions of pounds.

Taxpayers’ money well spent.

The private company whose designed the MTAS computer system, using some of that £1.9m, is Methods Consulting. Just to remind you, MTAS spewed personal data onto unprotected websites, and failed to perform its basic function of matching doctors to jobs.

Guess who’s now helping to design the computer service for the National Care Records Service, a program for storing highly sensitive medical records on a national network? Methods Consulting.

Yes, the company behind the biggest data security failure ever in the NHS is now being trusted with your medical records. And, of course, with a huge amount of taxpayers’ money.

Is there any private company on Earth that would give the job of helping design a highly sensitive computer system to a company that failed to secure a previous system with so much as a basic password? It just seems an utterly moronic decision.

This company has committed one of the biggest failings of NHS data security in its history. There is no question in my mind that they should be removed from the National Care Records Service programme immediately. And why are we paying a company so much money for a system that simply didn’t work?

These are things which Alan Johnson needs to tackle now if he’s to have any chance of regaining the trust and restoring the morale of doctors in this country. I have little faith, but I sincerely hope he can restore it.

This post was filed under: Health, News and Comment.

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Comments and responses

Comment from Mort Karman


    18.50, 15/07/2007

I hate to say this, but at least MC will be busy screwing up your systems-so they will be to busy to come over here and work for our government.
If they really screw up, however, a job in the Bush administration awaits them.


Comment from Coire


    08.45, 16/07/2007

Gah! Don’t put so much in bold!! It makes you look like the Sun!

Hope you’re still enjoying your elective!
Cx


Comment from sjhoward (author of the post)


    02.31, 17/07/2007

Shouldn’t complain about looking like the biggest selling and most politically influential newspaper in the country… but I get your point – I’ll consider my wrists duly slapped!

My elective is still as fabulous as ever – just started my Family Practice attachment today, located on a retail park, appropriately next door to “Loonie Land”. 😉

Hope the exams are going well! Good luck for Thursday and Friday!




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